For too long, social equity and equality has been seen as a necessary evil. That has changed, and social innovation in all its forms- processes and technology enables - ranging from women leadership, to youth learning networks, to cultural cities, to e-learning, is a driving force in many public/private sector environments, including tourism, contact centers, financial services, ICT, creative industries, foreign policy, higher education, and economic planning. This session enables you to learn how to speed up social-innovation achievements in these areas and enhance your overall success. 

KEY ISSUES 

1. Why is social innovation becoming a central concept for renaissance in both governments and businesses?

2. How can social innovation trends best be analyzed, described and managed?

3. What examples of successful social innovation policies can be cited? Can they be replicated?

4. What future roles should youth and women play in social innovation? What knowledge and e-learning tools can best enable such roles?

5. What are the best practices for deploying and managing social-innovation initiatives in tourism, contact centers, creative industries, etc.?

6. How will e-learning technologies and architectures evolve through 2010, and how will they enable social-innovation initiatives?

7. How will the knowledge management and e-learning vendor landscape evolve?